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Co-op grows at record-breaking pace
 Message from the President and CEO
December, 2007
York Electric is keeping pace with our region's unparalleled growth. So far this year, your cooperative has experienced a system-wide growth rate of 6 1/2 percent. We serve more than 40,000 members in our four-county service area.
This rapid growth has brought with it inevitable challenges, which, I am proud to say, our employees have embraced. They have not faltered in providing excellent member services.
Temperatures weren't the only thing rising this summer. August was a record-breaking month for your cooperative. The Operations Department received 4,206 jobs, 320 new services were installed and 10.41 miles of line were energized. The Call Center answered 5,693 telephone calls. System power demand reached 213 megawatts followed by record high energy sales. We maximized efficiency, kept safety a top priority, maintained high standards, and continued to provide you with superb member services.
As you can see, 2007 has been an exciting year for York Electric. Some other highlights include:
- Our Operation Round Up community service program reached $1 million in allocations.
- In May, more than $1 million in capital credit refund checks were mailed to members who were patrons in 1987 and 2005.
- Our GreenPower program has flourished. GreenPower provides you an opportunity to help our environment by supporting electricity generated from renewable power sources.
- Environmental stewardship and conservation go hand in hand and remain a priority. We also assist members with energy-wise advice, provide energy audits and offer conservation tips to help you save money on your power bill. Many energy-saving, interactive tools are also available to you through our Web site. In 2008, energy efficiency measures will be investigated, and new programs will be implemented to help you save energy and money.
- York Electric's quality of service is keeping pace with the quantity of members. Our system's reliability is excellent at 99.9%.
- A transition is taking place in the economic development landscape of our service territory as we move from a rural to more urban environment. Our commercial and industrial base increased by 12% in 2007. Much of this growth is in the Fort Mill/Indian Land area in the panhandle of Lancaster County. Growth helps keep our rates down.
- In 2007, we offered you the option to receive your monthly billing statement online through E-bill Notification. We also introduced the Third-Party Notification payment option. And you can now report a security light outage online.
As 2007 closes, we thank you for your continued support. It is our goal to continue to exceed your expectations.
Paul Basha
President and
Chief Executive Officer
Related Links
Operation Round Up: Your Sharing is making a difference »
GreenPower program »
Touchstone Home Energy Audit »
E-bill Notification »
Third-Party Notification payment option »
Report a security light outage »
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