Billing

YEC Member Services Representative

You can pay your bill online plus learn about other ways to make paying your monthly electric bill more convenient. Find out about programs such as Bank Draft that automatically deducts your payment from your checking or savings account and Levelized Billing that makes the amount of those monthly electric bills more predictable (listed under Payment Options).

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Frequently Asked Questions »

Of course, as with all topics covered on our site, we invite you to contact us if you have any questions or comments about the services we provide.

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Payment Options »
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Schedule of Fees »
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Billing & Payments FAQ

What payment options are available to me?

You may select one of the following options to make your monthly electric bill payment:

  1. Pay directly at our main office in York or at our Fort Mill branch.
  2. Comporium Communications*– located at 739 Galleria Boulevard, Rock Hill, SC Monday through Friday from 9:00 AM until 8:00 PM, and from 10:00 AM until 8:00 PM on Saturday. Map
    *Please note: This is the ONLY Comporium location that accepts YEC payments.
  3. Walmart– you may now pay your bill at any Walmart across the country.
    • Bring your current YEC bill or bill stub to the customer service counter and pay with cash or a PIN-based debit card.
    • To allow adequate time for processing, please check the disconnect date located on your YEC bill. Make sure you pay your bill at least 5 days prior to the disconnect notice. Otherwise, YEC cannot guarantee your service will not be disconnected. Standard 3 business day option is $0.88. Next business day option is $1.88.
    • Please retain the receipt that is provided to you for your records.
    • For payment verification, call (803) 684-4248 and provide the member services representative with the10-digit code printed at the bottom of your Walmart cash payment receipt. Find a Walmart store near you
  4. Bank Draft – The account must be paid in full to begin Bank Draft. You will need to send in a voided check, and a bank draft form needs to be completed and signed to authorize that YEC can draft money from your account. YEC will automatically draft your checking account in the amount of your electric bill, and you will receive your monthly statements showing the amount to be drafted.
  5. Telelink – pay your bill at your convenience, 24 hours a day, 7 days a week, by dialing 1-866-374-1234. You must have your YEC account number available to make your payment. Fees Apply. Most major credit cards are accepted.
  6. E-check – allows you to pay your bill by entering in your checking account and bank routing numbers through York Electric’s website.

What is Levelized billing and how do I sign up?

Each monthly bill is the rolling average of your electric usage for the most recent 12 months. In order to have your account placed on a levelized budget billing, you need to be a member of YEC at your current residence for one year, have maintained good credit (as defined by YEC), have a zero balance, and pay your bill by the original due date each month. There is no service charge or monthly fee, so call us if you want to level it out!

What is third party notification?

This free service allows you to select a designated person that we can contact when your account goes past due. A person may request to be a designated third-party, but must have the account holder’s permission. Both the member and this person will be notified by phone or mail that the bill is past due. You can sign up to receive this service by filling out the form and returning it to our office. You may also contact member services at 803-684-4248.

What is e-bill notification?

By signing up for e-billing, you will no longer receive a paper bill. You will have your bill sent to your email address so you can view it and pay it online.

What is invoice billing?

This option allows you to combine your accounts that are on the same billing cycle, on one bill. This feature is great for accounts with multiple meters on more than one cycle such as school districts or apartment buildings.

Are there any options available to me if I need assistance paying my bill?

If a situation should occur in which you are unable to pay all or a portion of your bill, please notify member services at 803-684-4248 as soon as possible. They may be able to set up a payment arrangement to allow you more time. They may also be able to provide you with a list of help agencies that can offer additional assistance. As a not for profit, cooperative members are expected to pay the costs which they incur. We cannot disregard payments owed to an account.

 

Billing Downloads

3rd Party Authorization
Download

Bank Draft & e-bill Sign Up
Download

Bank Draft Authorization
Download

Billing Statement Guide
Download

e-bill Enrollment Form
Download

Levelized Billing Sign-up
Download

Senior Advantage
Download

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