Please be aware of an emerging online scam targeting co-op members. The National Rural Electric Cooperative Association (NRECA) published a story earlier this week about scammers who are hijacking search engine results and impersonating electric cooperatives to intercept members’ credit card information.
The NRECA story was about Tennessee electric co-ops, but it appears at least two South Carolina co-ops have been targeted as well.
At this week’s Co-op IT Summit, one South Carolina cooperative reported that a member did a Google search for the co-op and called the number that was listed. The person who answered the phone offered a $20 discount if the member paid their power bill over the phone. Oddly enough, the scammer actually paid the member’s bill for them, possibly to buy time to use the member’s credit card information for something else.
Tennessee co-ops filed complaints with the Federal Trade Commission and FBI’s Internet Crime Complaint Center. They also issued guidance to their members making them aware of this issue.
Here are some ways to protect yourself:
- Be careful when searching online for your electric cooperative. Criminals may place fake websites and phone listings at the top of search engine results to steal your payment information.
- Don’t rely on search engine results. Access our website by typing our web address directly into your browser: yorkelectric.net.
- Call YEC 803–684-4248.
- Be skeptical of anyone offering discounts or incentives for paying quickly or over the phone.
- Hang up and call the co-op directly if something doesn’t feel right.
Scam Website Impersonates Electric Providers, Collects Customer Money
