A sample ballot is available to review now.
Do some retail locations only accept a printed/physical barcode and others accept digital as well as printed?
The acceptance method is specified on the map of CheckOut retailers. The current retailers participating in the program accept both paper and digital, but it is possible for an individual retailer or even a new retailer to have legacy scanning equipment that can only accept printed barcodes. In this case, members would need to provide a printed copy.
Can a CheckOut Payment be refunded?
At the time of the transaction, the retailer can cancel a payment prior to a receipt being generated. If a member requires a refund after the payment has been made, he or she will need to contact York Electric Cooperative.
Will the retailer be able to tell the YEC members how much they own?
No. The retailer does not have access to the balance information. The member is required to tell the cashier at the retailer how much they want to pay.
Can a member make a payment on different member’s account with the same barcode?
No. While the member has the ability to make multiple payments across member account numbers, they must have downloaded or printed the barcode for each of the individual accounts they wish to pay.
Will the barcode be printed on our bill statement?
Yes. All members will have their unique barcode printed on the back of their billing statement.