This option allows you to combine your accounts that are on the same billing cycle on one bill. This feature is great for accounts with multiple meters on more than one cycle such as school districts or apartment buildings.
What is e-bill notification?
By signing up for e-billing, you will no longer receive a paper bill. You will have your bill sent to your email address so you can view it and pay it online.
What is third party notification?
This free service allows you to select a designated person that we can contact when your account goes past due. A person may request to be a designated third-party, but must have the account holder’s permission. Both the member and this person will be notified by phone or mail that the bill is past due. You can sign up to receive this service by filling out the form and returning it to our office. You may also contact member services at 803-684-4248.
What is Levelized Billing and how do I sign up?
Each monthly bill is the rolling average of your electric usage for the most recent 12 months. In order to have your account placed on a levelized budget billing, you need to be a member of YEC at your current residence for one year, have maintained good credit (as defined by YEC), have a zero balance, and pay your bill by the original due date each month. There is no service charge or monthly fee, so call us if you want to level it out!
What payment options are available to me?
You may select one of the following options to make your monthly electric bill payment:
- Pay directly at our main office in York or at our Fort Mill branch
- Walmart– you may now pay your bill at any Walmart across the country.
- Bring your current YEC bill or bill stub to the customer service counter and pay with cash or a PIN-based debit card.
- To allow adequate time for processing, please check the disconnect date located on your YEC bill. Make sure you pay your bill at least 5 days prior to the disconnect notice. Otherwise, YEC cannot guarantee your service will not be disconnected. Standard 3 business day option is $0.88. Next business day option is $1.88.
- Please retain the receipt that is provided to you for your records.
- For payment verification, call (803) 684-4248 and provide the member services representative with the 10-digit code printed at the bottom of your Walmart cash payment receipt. Find a Walmart store near you
- Bank Draft –The account must be paid in full to begin Bank Draft. When you sign up for York Electric’s Bank Draft program, the Cooperative will automatically deduct the amount of your bill from your checking account each month. You’ll still receive a monthly statement showing you the amount of your bill, but you’ll never have to write another check to pay your electric bill or worry about letting the payment slip your mind.
- PowerTouch – pay your bill at your convenience, 24 hours a day, 7 days a week, by dialing 1-866-374-1234. You must have your YEC account number available to make your payment. Fees Apply. Most major credit cards are accepted.
- E-check – allows you to pay your bill by entering in your checking account and bank routing numbers through York Electric’s website.
- Advance Pay – Advance Pay gives you the power to purchase electricity when you want, weekly or biweekly, in the amounts you choose rather than one monthly payment, allowing you to monitor and control your electric usage daily, weekly, monthly with a select payment plan that works for you and your budget.
What is the annual meeting and why should I attend?
The Annual Meeting is a meeting of YEC’s members and a special occasion for members to participate in cooperative business and meet their cooperative leaders and employees. As a democratically controlled, not-for-profit business, our bylaws indicate we host a meeting for members to gather and vote on important matters each year. We’ve adapted the meeting to be safe for all and convenient for you by hosting registration and voting as a drive-thru experience and virtual business meeting. Each member who is present and registers receives a registration gift and will be eligible to win door prizes. Most importantly, members can exercise their cooperative right to vote in the election for seats on the cooperative’s Board of Trustees. During the virtual business meeting that will be streamed on our website and our Facebook page, our President and CEO, attorney, and Board Chairman will update you on important Cooperative business and share election results.