What is Levelized Billing and how do I sign up?

Each monthly bill is the rolling average of your electric usage for the most recent 12 months. In order to have your account placed on a levelized budget billing, you need to be a member of YEC at your current residence for one year, have maintained good credit (as defined by YEC), have a zero balance, and pay your bill by the original due date each month. There is no service charge or monthly fee, so call us if you want to level it out!

What is third party notification?

This free service allows you to select a designated person that we can contact when your account goes past due. A person may request to be a designated third-party, but must have the account holder’s permission. Both the member and this person will be notified by phone or mail that the bill is past due. You can sign up to receive this service by filling out the form and returning it to our office. You may also contact member services at 803–684‑4248.

What is e‑bill notification?

By signing up for e‑billing, you will no longer receive a paper bill. You will have your bill sent to your email address so you can view it and pay it online.

Having trouble setting up your credit or debit card?

Please contact your financial institution for help. Other troubleshooting tips: Make sure your device has the minimum compatible requirements. Make sure your device is up-to-date with the latest system upgrades. Do you have authentication set up on your device? Authentication must be enabled to use mobile device payments.

What is invoice billing?

This option allows you to combine your accounts that are on the same billing cycle on one bill. This feature is great for accounts with multiple meters on more than one cycle such as school districts or apartment buildings.

Are there any options available to me if I need assistance paying my bill?

If a situation should occur in which you are unable to pay all or a portion of your bill, please notify member services at 803–684‑4248 as soon as possible. They may be able to set up a payment arrangement to allow you more time. They may also be able to provide you with a list of help agencies that can offer additional assistance. As a not for profit, cooperative members are expected to pay the costs which they incur. We cannot disregard payments owed to an account. South Carolina 2–1‑1 is your one-stop resource for finding assistance in your local community. Visit the 211 website to find services. Or call 2–1‑1 any time – 24 hours a day, 365 days a year – to find vital services in your community. You can also reach 2–1‑1 toll-free at 1–866–892‑9211. This service is free and is available in multiple languages.

When will my payment get posted to my account?

Your payment is posted as soon as we get authorization from your credit card company or bank, often immediately. Payments sent by mail will be posted when they are received.

What payment options are available to me?

Please refer to this section for the many ways we offer to pay your bill.