Member empowerment is one of our favorite concepts here at York Electric Cooperative.
Our mission is to provide unsurpassed innovative and diversified service at a reasonable cost.
YEC has a free email newsletter that contains valuable information about programs and services.
News & Events
Providing you with peace of mind that your cooperative is ready in all types of weather is our priority. Weather may come in the form of wind and rain, but a storm can also be changes in policy, procedures and opinions.
As they say, actions speak louder than words which is why showing up, getting the lights back on, standing up for cooperative values and service excellence shows how we look out for you. Your cooperative is not complacent. We have a sense of urgency to continue improving for you. That's member comfort. That's the cooperative difference.
We can't control the weather, but we can prepare for the worst and stand up for what is in our membership's best interest. Your cooperative is just as dedicated to forming good relationships with our legislators and cultivating growth in our economy to improve your lives as we are to restoring power in a storm. We stand up for what is right and good for you.
In the February 2019 issue of South Carolina Living magazine, please take note of your local delegation. These men and women spend their time forming laws and updating policy that affects your day-to-day lives. We encourage you to reach out, let your voice be heard and always remember to vote.
New operations center, same dedication
Last year, we dedicated resources to improve our operations center. We are now officially up and running. That's the hub of your cooperative and the brains behind the organization of our crews. From here, we can use technology to locate outages, dispatch our lineworkers efficiently, focus on safety and organization, and communicate important information to our employees in the field. Although we might not be outside, our connections and communications to employees working across our service territory puts us in the trenches with them when it matters most.
Holding true in a changing world
Our world will continue to change. Our promise is that we will continue adapting and improving—we will weather whatever storm comes our way—holding true to providing you with safe, reliable and affordable energy. Your cooperative is ready for the future. In fact, we look forward to what it brings for our membership.
President and Chief Executive Officer
Together with the York County Department of Social Services, York Electric will host the third annual Teddy Bear Trot on Saturday, March 30, 2019, benefiting the Children's Attention Home of York County. Scan the QR code to take advantage of the early bird pricing from now through March 8 for our certified and timed 5k race and mile-long fun run/walk!
Race prices from now until March 8 will be $30 for participants 13 years of age and older. The cost for children 12 years of age and younger will be $15. After March 8, prices will increase to $40 per person. Participants who register before March 8 will be guaranteed a race shirt. All race participants will be entered to win various door prizes and will be given a snow cone from Pelican's SnoBalls of York.
Can't come but still want to support the cause? Register as a Couch Cuddlier for $15 and still receive a shirt! All shirts must be picked up at York Electric's main office no later than Friday, April 5.
York Electric Members receive competitive prices for prescriptions with the use of their Connections Card.
Did you know you could save anywhere from 10-85 percent off prescription drugs at local supporting pharmacies in your area? Make sure you are getting the best price on your meds by going online to compare prices at connections.coop. As a proud Touchstone Energy Cooperative, we are happy to provide our members with extra savings through multiple participating pharmacies across our territory.
But wait–there's more! Just scan the QR code to get all the benefits from the Connections Card from the convenience of your phone.
Co-op Connections Card FAQ
The discounts save you 10% to 60% on prescriptions at over 56,000 pharmacies nationwide, including CVS, Walgreens, Walmart, Target and more.
Your pharmacy discounts are provided as part of your Co-op Connections® program at no cost.
No. One card may be used by the entire family.
Yes. Just present your card and prescription at a participating retail pharmacy to receive a discount at the time of purchase.
This plan is not insurance; it is a pharmacy discount offer. The card provides immediate discounts at the pharmacy. Upon presenting your card to the pharmacist, you will pay the lower of a discounted price or the pharmacy’s regular retail price. There are no forms to fill out and no limit to the number of times you can use the card. These discounts are available only at participating retail pharmacies.
Your card cannot be used in conjunction with insurance. However, use your card to purchase prescriptions not covered by your insurance plans at a discounted rate.
The Co-op Connections card is accepted at over 60,000 retail pharmacies nationwide, including CVS, Walgreens, Walmart, Target ant more. You can find participating pharmacy locations at: www.locateproviders.com.
Yes. You will receive the best price available to you through this program at the pharmacy. On occasion, pharmacies will price a particular medication lower than the discount rate provided by the card. If that occurs, you will receive the lower price.
Yes, if you know the name, strength and quantity of the medication, you can find the discounted price of the medication by visiting: www.rxpricequotes.com.
Drug prices are different from pharmacy to pharmacy. Even chains have different prices in their stores depending on the population they are servicing. Additionally, manufacturers’ drug prices change periodically.
The card is a free benefit of your membership in York Electric. Products and service discounts are offered by participating businesses. There are more than 100 local and regional deals and thousands of discounts offered online and nationwide. You can also use your card to save on prescriptions and receive coupons. You can see all the deals at www.connections.coop.
Yes. Just drop by any York Electric office and they will be happy to give you a free replacement card and key fob with a photo ID.
Yes, there are hundreds of free coupons available to Co-op Connections cardholders. Visit www.connection.coop.
Yes. Your pharmacy discounts are provided as part of your Co-op Connections Program at no cost. The discounts save you 10% to 60% on prescriptions at over 60,000 pharmacies nationwide, including CVS, Walgreens, Walmart, Target and more.
Find a pharmacy near you by calling Member Services at 800-800-7616 or visiting www.locateproviders.com. Use code ‘22203’ as the group number under the “Groups” login section. Next enter your zip code and the recommended mile radius of 100 to search for providers near you.
There is something special about being at home, feeling safe, and taking it easy. Home is a sanctuary where families come together, and the American dream comes true. Your cooperative helps make your house a home by keeping your lights on and toes warm and by dedicating ourselves to serving you and our communities. That's the value of your membership.
You may remember last year we focused on providing you with a frictionless service experience. This year, we are starting a member comfort initiative that will bring that same comfort of home to you in each aspect of service. The feelings you get from being in the comfort of your own home, the ease of access to make your day-to-day lives easier and the family atmosphere are the essence of the cooperative difference. Your Cooperative's value goes beyond reliable service–it's community-minded, locally owned and operated, and provides peace of mind that we are looking out for you.
This year, we will continue focusing on communication, keeping you up-to-date on cooperative news, improvements to your service and new tools to increase your awareness of your energy use. Look for "Member Comfort" news briefs in the magazine and on social media, along with tutorials on electrical safety, service reliability and saving energy. For example, we are working to continue improving outage notifications to include estimated times of restoration and improved online experiences so that you can take care of your account from the convenience of your phone.
We look forward to serving you and are excited for the additional service perks that will become part of your valued membership. Sit back, enjoy the ride and look for a comfortable 2019.
President and Chief Executive Officer
2019 York Events
Save the date for local co-op events!
- Saturday, March 30, YEC will be hosting our third annual Teddy Bear Trot benefitting the Children's Attention Home of York County.
- Come see YEC for an Earth Day Celebration at the Anne Springs Close Greenway on Saturday, April 27.
- Your 78th Annual Meeting will be held on Saturday, May 11. We hope to see you there!
In a storm, rights of way around overhead power lines and sharpened chainsaws make the difference. In the past four months, York Electric has seen three major storms that tested our system. Because of our diligent and proactive trimming schedule, crews were able to get the power back on when it mattered most.
Lineman Zack Smith says, "During an outage, it is our goal to be on the scene within an hour. We work hard, in all types of conditions, to restore power safely and as efficiently as possible. By keeping rights of way clear and accessible, we can do our job easier and get the lights back on quicker."
As part of our 2019 Member Comfort Initiative, our team will continue dedicating time and resources to maintaining a clear right of way around our overhead lines the proven method to help prevent outages. Find the latest right-of-way schedule and download the map.
Right of Way Maintenance FAQ
A: ROW refers to the corridor or pathway an electric line follows, whether it’s along the road or through the woods. ROW provides utility crews with access to lines for improvements, maintenance and repairs. It also provides an operational safety zone between the electric lines and trees, buildings, etc. On the majority of its lines, York Electric holds easements that give it the right to clear land 15 feet from either side of the wire.
A clear ROW minimizes outages, improves power quality, reliability and safety.
- Causes power outages
- Causes lights to blink
- Obstructs visual inspections, making repairs difficult and costly
- Blocks access for maintenance and repairs, causing delays
- Wastes electricity by drawing it to the ground
- Becomes a fire hazard
- Becomes a safety hazard for utility workers and members
Children and adults should never climb, trim or touch trees that contact power lines!
The ROW is cleared by cutting, trimming, mowing and where permissible, applying herbicides. In most cases, all shrubs, brush and trees are removed under primary (main), overhead power lines. They are also removed, as and around secondary, low-voltage power lines that bring power from the transformer to your meter. Cutting and trimming are done by trained, professional utility tree trimmers using specific and proven standards typical to the industry.
York Electric’s ROW maintenance program balances the preservation of natural habitats against the service reliability needs of our members and the safety needs to the general public. In fact, it can actually benefit the ecosystem and other natural environments. ROW maintenance efforts create open areas that encourage the growth of wildflowers, ferns, grasses, flowers, berries and other low-growing shrubs.
Our motto here at YEC is looking out for our members. Looking out for you goes beyond providing reliable service, it means making your life easier and your relationship with your cooperative effortless–frictionless. When the rubber meets the road, or rather when your lights go out, you contact our office, or when you receive your bill, we want you to have the best possible experience. No muss, no fuss–just good, frictionless service.
From our point of view, providing frictionless service means going a step beyond providing affordable, reliable, safe energy by anticipating and preventing problems. We want to save you time, prevent your call, and stay ahead of the curve. To accomplish our goal this year we have invested in our distribution system to decrease the number of outages by replacing old poles and wire, adding snake fencing to our substations, adding animal guards to our system, and inspecting twice as many poles and underground facilities. We rebuilt three substations to improve reliability and increased the frequency of our right of way cycle to keep the area clear around lines. Not to mention, technology is on our side. We are using more data analytics to spot outage and brief service interruption trends before they become a nuisance to you.
We also think clear communication to our members helps to improve your frictionless service experience. Therefore in 2018, we have worked to increase communication to our members by adding more social media awareness, redesigning our website, placing proactive calls to members whose usage looks higher than normal and calling before planned outages occur.
But what about you? How you feel about your service experience from your cooperative is most important, which is why we are focused on hearing your opinion. As a start, this year we called five members each week for random surveys on their service experiences and asked for feedback from online surveys. To take it a step further, we would like to invite you to take this opportunity to participate in our ACSI survey. Tell us how we are doing and, more importantly, how we can improve for you. Members who participate from now until December 31, 2018, will be entered in a drawing for a $100 power bill credit. Mail it back to us at the address provided, drop off your thoughts at one of our office locations, scan and email the survey to ten.c1550292198irtce1550292198lekro1550292198y@sec1550292198ivres1550292198rebme1550292198m1550292198, or give us a call to share your views at (803) 684-4248.
We want to hear from you and are dedicated to being the best for our members. Thank you for helping us make 2018 successful. As a token of our appreciation and as a special Christmas surprise, please check here. We look forward to learning from you, improving from your advice and continuing to serve you. Wishing you a safe, happy and healthy Christmas season.
President and Chief Executive Officer
Power Saver Rewards
Load Management Program: YEC members are now able to sign-up for the Power Saver Rewards program.
YEC is one of the first utilities to offer its members the opportunity to subscribe to a community solar farm.
Beat the Peak
The Beat the Peak program is a free and voluntary effort to help control energy costs for all cooperative members.