Four easy ways to update account information
York Electric Cooperative makes every effort to serve you in the most efficient way possible. One of the ways we do this is with our ongoing improvements in technology. Having correct account information is a vital component that ensures these improvements are effective. We offer four convenient ways for you to update your account information:
- Online (Recommended)
Members can easily update account information on YEC’s website. Simply go to the website and click the Online Member Services Portal button. Once the Member Services Portal page is displayed, click My Account and then select Account Profile from the dropdown menu. This page allows you to enter and update your current account information.
- By Email
Use this form to update your contact information if you are a current member or past member.
- Phone Call
Change your account information over the phone by calling 803-684-4248 or 800-582-8810 (toll-free), and a friendly Member Services Representative will gladly assist you.
Changes to your account can be made at the same time you pay your bill. Just let the Member Services Representative know that you need to update your account information. Please take a few moments to verify that the information we have on file is up-to-date, even if you think your account information is correct. Thank you for helping York Electric Cooperative serve you better. To provide the service and attention you deserve, our lobbies are now open by appointment only. To schedule an appointment, please call our team at 803-684-4248.
The Fact Act Legislation requires the account holder to provide identification prior to YEC employees conveying any account holder information either by phone or in person. Please help us better serve you by having your account number, and any other necessary documentation for identification purposes, with you when you inquire about your account. This is just another way YEC is looking out for you.
*Note: Membership and deposit transfers must be made in the office with proper documentation. Please call Member Services for details. Name change on an existing account must be made in our office.
We’re powerless without your account information