
When hurricanes occur, power outages often follow. Your co-op understands how challenging these storms can be, which is why we work year-round to improve our storm plan, so we can restore your power as safely and efficiently as possible.
High winds, heavy rain and debris can damage critical parts of the electric grid, including transmission lines, distribution lines and tap lines. Transmission lines, which carry power from generation plants to our substations, are like the interstates of the grid. YEC-maintained distribution lines act like main roads, and our tap lines are the smaller side roads that deliver electricity directly to your home or business.
When a major storm causes widespread outages, our employees follow a tried-and-true process. First, we check transmission lines. These rarely fail, but when they do, they must be repaired first. We coordinate with Duke Energy and New Horizon Electric Cooperative to do this. Meanwhile, our crews inspect substations to determine whether an outage is caused by transmission issues or internal substation damage.
Once the grid’s backbone is restored, line workers focus on distribution and tap lines, replacing broken poles, repairing downed wires and removing fallen trees. Crews work to remove a massive fallen tree that struck a home, a powerful reminder of why storm preparedness and power restoration planning matter. to restore power to neighborhoods and local areas. Finally, we address individual outages caused by damage to service lines or transformers on a member’s property.
Storm recovery often means rebuilding infrastructure, not just repairing it. Even if you don’t see our crews, we’re out in the field, working from a strategic plan to restore power for everyone. We work around the clock until every light is back on.
Your co-op learns from every major outage, including Hurricane Helene, which impacted our community nearly a year ago. Since then, we’ve improved our processes and increased our readiness. At the same time, we want to ensure you’re prepared, too.
We encourage every member to develop a personal emergency plan before a storm hits. Start by creating an emergency supply kit with enough nonperishable food and water for several days, flashlights, batteries, a battery-powered or hand-crank radio, a first aid kit, cellphone chargers and necessary medications.
If a family member uses powered medical equipment, talk with your health care provider now to create an emergency plan. If you have a backup generator, make sure it is well maintained, and always follow safety guidelines: never operate a generator inside or attempt to connect it directly to your home’s electrical system.
Discuss your emergency plans with your family. Make sure everyone knows what to expect, including how you’ll stay connected, where you’ll go if you need to evacuate, and how you’ll check on pets, elderly neighbors and vulnerable loved ones.
We all need a plan in place before a storm hits. Your co-op has one and will continue to look out for you, rain or shine.

President and Chief Executive Officer
