FAQ

Advance Pay is a pre-pay plan that lets you pay when you want, in the amounts you want. Instead of receiv­ing a paper bill each month, ener­gy use is cal­cu­lat­ed dai­ly. Advance Pay mem­bers nev­er pay a late charge, dis­con­nect fees or recon­nect fees.

Would it be eas­i­er for you to make week­ly or biweek­ly pay­ments rather than one large pay­ment each month? If so, Advance Pay might be for you! Mem­bers inter­est­ed in mon­i­tor­ing and low­er­ing elec­tric­i­ty use could benefit, too.

You can set up notifi­ca­tions by e‑mail or text to noti­fy you of a low bal­ance, allow­ing time to buy pow­er. If you do not pur­chase more, the meter will stop until funds are applied to your account.

Mak­ing a pay­ment is easy, even on week­ends and hol­i­days! Once pay­ment is received, your pow­er will recon­nect almost imme­di­ate­ly.