York Electric is committed to its members! We provide innovative services, safe power, excellent customer service and we continue to empower members with the best new technology and tools.
We realize, for many people, life never seems to slow down. For these members, YEC has made getting information about their power bill a little easier. We now have a free application for smartphones that gives co-op residential and business users fast, simple access to their accounts.
Designed to be installed on the iPhone, iPad, or the Android phone or tablet, the new YEC App allows you to see your account information, pay your bill or sign up for alerts and reminders on your mobile device.
Easy access, a powerful tool
YEC member Annette Smith enjoys the convenience of having her account information at her fingertips. “Between work and all the activities involved with my family, it’s hard to find time to sit at the computer and review my account. But with the new YEC App on my iPhone, I can get all the information I need and make a payment wherever I am. It really makes managing my account so much easier.”
Visit our mobile section for more information. Look under the Resources tab, where a drop-down menu offers a Mobile link. This page offers links to the App Store and the Android Market. We’re easy to find, just look for the YEC logo. It’s free and easy to install. Login to the app requires your member number and a password. Once those are entered, you can manage all of your YEC accounts.
And while you’re there, check out our Co-op Connections and Together We Save apps.
Join Annette and download our apps today and take YEC wherever you go for savings, efficiency, and now, added convenience!
President and Chief Executive Office
Mobile Web App FAQ (12)
Our Mobile Apps are native Apps that can be downloaded and installed on your compatible mobile device, while a Mobile Web App is a web portal that runs directly in the mobile browser on your smart phone or other mobile device. The native Apps give you secure access to maintain your account information, to view your bills and your payment history, to manage your alerts and reminders, and to make payments on one or more accounts directly from your mobile device.
The native Apps also allow you to register your accounts to receive push notifications for account milestones, such as an approaching or a missed due date. Push notifications are not available through a Mobile Web App.
Yes! All critical information is encrypted in every transaction run through the Apps, and no personal information is stored on your mobile device. However, mobile devices do offer you the ability to store your login information for apps installed on the device. If you choose to store your login information, any person who has access to your mobile device can access your account.
Our Mobile App is designed to give you fast, secure account access so you can easily manage your electric service no matter where you are. You can view your balance, pay your bill, report an outage, track your usage, modify and maintain your alerts and reminders, and stay connected with us via Facebook, email, or phone.
Once the app is installed, you can search a map for the nearest office location and receive push notifications regarding your electric service all on your smart device.nn
No. Our Mobile App is completely free to download and install.
Yes. Once you’ve logged in, you’ll be directed to a list of all of your accounts. To see the details for a specific account, simply select that account and the details will display above the list of accounts.
If you only have one account, the details for that account will show up as soon as you log in.
Yes. From the list of accounts, either select the option to pay all accounts, or select specific accounts for your payment. You can also make a payment to a single account by selecting the payment option when that specific account’s details are displayed.
The information you see in the Mobile App is shown in real-time, so it’s always accurate. However, if you keep your Mobile App open for an extended period of time, you should refresh the page by selecting a new option in order to ensure the information is still current.
Our App will display PDF versions of your available bills using the PDF reader you have on your smart device. We support and recommend the Adobe PDF reader for the best results on Android devices. On Android devices, if you do not have the Adobe PDF reader already installed, our App will prompt you to install it from the Android Market to ensure you are able to display and view your PDF bills correctly.
How do I sign up for push notifications? What if I want to receive push notifications for multiple accounts?
The first time you launch the App after installing it on your mobile device, you’ll be asked whether or not you want to enable push notifications for our App on your device. Select OK to enable push notifications. Next, be sure to select each individual account and enable the “Notify” option for every account you want to receive push notifications on this specific device.
If you have our App installed on multiple devices, don’t forget to enable push notifications for your accounts on each device, as the push notification settings for each account are device-specific.
You do not have to log in to view addresses or maps to our office locations or even to get our contact information. Simply open the App and use the “Locations” link at the bottom of the login screen.