When I report an outage, why is it important for my correct phone number to be on file?

YEC uses an auto­mat­ic phone answer­ing sys­tem to han­dle pow­er out­age reports. If your cor­rect phone num­ber is on file with our office, your phone call can be han­dled more effi­cient­ly. Hav­ing the cor­rect con­tact infor­ma­tion also allows us to make any fol­low-up calls to you about elec­tric ser­vice prob­lems. If your phone num­ber has changed since you signed up for your elec­tric ser­vice, please con­tact our mem­ber ser­vices depart­ment at 803–684‑4248.