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You are here: Home / News & Announcements / Let’s chat!

July 12, 2021

Let’s chat!

We know your time is valuable, so we want to make it simple to talk to your co-op. YEC is proud to announce we now offer online chat services for our members to use to take care of most business transactions and account questions. It’s quick and easy—just like it should be.

Quasha Dunham at her desk with computer screens
Member services representative Quasha Dunham is part of YEC’s chat team. “We’re happy to be able to use technology to serve members in a new way,” says Dunham. “We know it might be hard to make a call while you are at work or busy with other things, so this provides a solution for our members.”

Don’t worry. Exceptional service and knowledge won’t be compromised to cut down on time. We have seven well-trained member services members ready to respond to your chats. They are part of our local member services team here, so they know the value of looking out for our members.

We’re excited about this new opportunity to connect with you. If you have a question about your account, you can chat with us here on our website during normal business hours. You can find the chat box in the bottom right corner of each page, and we’ll be waiting on the other end, ready to serve you.

YEC Chat Button Illustration
Have a question? Find us online during normal business hours at yorkelectric.net in the bottom right-hand corner of the screen. Simply fill out your account information and we’ll be there to chat and help!

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Contact | 1385 Alexander Love Hwy, York, SC 29745 | Main: (803) 684-4248 | Report Outage: (866) 374-1234 or text: 352667 (prior registration required)

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