It shouldn’t be a surprise to know service excellence for you is our top priority here at YEC. We’ve talked before about providing a level of comfort when you conduct business and making it easy to get your questions answered. But what if we were able to take it a step further and prevent your question altogether? We’re here to be your source for power and information. Look no further. If you have questions, rest assured we’re here to help.
In the May 2022 issue of South Carolina Living, you will find information to help empower you to take care of your account, use online tools to conduct your business, answer common questions about your service and show you easy ways to connect with our member services team without picking up the phone. We’ll also discuss steps we take to train employees to help troubleshoot problems that arise to mitigate any issues as quickly as possible and highlight information that you can use to better understand your membership, service and available options.
May is National Electrical Safety Month and we would be remiss if we didn’t point out that each aspect of our service focuses on your safety. Whether you are interested in learning more about generator safety or conducting online business, your co-op is behind the scenes making sure your health and account integrity remain secure.
Remember, we’re still here—just a phone call away—to support you if you can’t find what you need. We’re committed to being your one-stop shop for information, answering your questions and taking care of business from the first call or website search, and always looking out for you.
President and Chief Executive Officer
YEC teams compete in Lineman’s Rodeo
The 2nd annual South Carolina Lineman’s Rodeo was held on March 25 and 26, 2022 at Horry Electric Cooperative in Conway. YEC’s teams of apprentice and journeyman linemen competed against other co-op lineworkers from across the state in a series of events that showcase the expertise, training, safety and experience needed within their trade. See your local linemen in action as they display the skills they use to serve you.
Photo Credit: Erin Powell