Standard text messaging rates will apply.
Text Messaging FAQ
What services can I access through text?
HELP – provides you with the contact information to our member services team and our website.
STOP – opts you out of future messages.
BAL – provides the current balance on your account.
PAY – will process payment by connecting to your online payment profile. Please note, you must add a payment profile on the online Member Portal before this feature will work.
OUTAGE – will report a power outage at your location.
CALL – provides the phone number to contact our member services team.
Reply STOP to cancel and opt-out at any time. Message and data rates may apply.
How do I update my cell phone number?
Log on to our Member Portal to update your account information.
How do I sign up for text alerts?
First, make sure your cell phone number is populated in the mobile number option on your member profile. All data is pulled from what we have on file, so be sure to keep it current. Next, simply text JOIN to 352667 and follow the prompts. If your cell phone number is already in the database, you will need to text START to begin receiving alerts. Reply STOP to cancel and opt-out at any time. Message and data rates may apply.