General FAQ

It’s your power, it’s your Cooperative. So, where does your electricity come from, anyway?

 

1. 1. Power is generated. Generation sources vary, but the majority of the power consumed by YEC members comes from coal and nuclear plants.
   2. A large transformer increases the electric voltage to travel over long distances.
   3. Electricity is sent to demand areas over transmission lines. The transmission lines serving YEC are either 100,000 volts or 44,000 volts.
   4. Transmission lines enter substations so that the voltage can be decreased and safely distributed to YEC members. YEC maintains 27 substations to serve members in 4 counties.
   5. YEC is a distribution cooperative, distributing electricity at 7,200 volts to more than 57,000 members on over 4,000 miles of energized line.
   6. Electrical voltage is stepped down again by another transformer so that it can be used to power electrical devices in your home. The standard voltage is 240.
   7. As you consume electricity, YEC measures the amount of energy you use from a meter mounted outside your home. The more you conserve energy, the more money you save on your power bill.

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York Electric’s Trade a Tree Program helps members replace trees that must be removed by the co-op to ensure service reliability. York Electric’s employees involved in the co-op’s right-of-way maintenance effort will visit members’ homes to determine if trees near co-op lines need to be removed. If so, they may issue a coupon. The member will redeem the coupon at one of the participating nurseries: Lee’s Nursery and Penland Tree Farm. For more information about this program, call (803) 684-4248 and speak to one of our member service representatives.

Immediately call York Electric’s member services department at (803) 684-4248. We will send someone out to evaluate the situation. Never try to trim trees near power lines!

A dual-fuel heat pump is an electric heat pump and a gas furnace all in one. In South Carolina, where temperatures are typically above freezing, a heat pump is the most efficient way to heat your home. In those few instances when the temperature drops below freezing, a gas furnace provides heat more economically. By combining the two, you can have the benefits of both systems.

A$700 rebate for the first system and $200 for each additional system are available for installation of dual-fuel heat pumps. Rebates are subject to approval and the incentive is for the property owner only. For more information, please contact our member services department at (803) 684-4248.

If you notice that an outdoor security light installed by York Electric appears to be out or functioning improperly, please notify us immediately by using our online Security Light Outage report form or by calling our member services department at (803)684-4248.

Yes. Overhead lines can be changed to underground for a fee at the request of the member. In order to determine how much it will cost, one of our engineers will need to come to your property to evaluate the situation. Please contact our member services department at (803) 684-4248 to schedule an appointment.