The acceptance method is specified on the map of CheckOut retailers. The current retailers participating in the program accept both paper and digital, but it is possible for an individual retailer or even a new retailer to have legacy scanning equipment that can only accept printed barcodes. In this case, members would need to provide a printed copy.
At the time of the transaction, the retailer can cancel a payment prior to a receipt being generated. If a member requires a refund after the payment has been made, he or she will need to contact York Electric Cooperative.
No. The retailer does not have access to the balance information. The member is required to tell the cashier at the retailer how much they want to pay.
No. While the member has the ability to make multiple payments across member account numbers, they must have downloaded or printed the barcode for each of the individual accounts they wish to pay.
Yes. All members will have their unique barcode printed on the back of their billing statement.
A fee of $1.50 per transaction is charged to the member at the retail location when a payment is initiated.