All members are not alike, and some members want or need the flexibility when purchasing their power. That’s why your co-op is now offering Advance Pay–an innovative bill payment program designed to meet your needs–and your individual lifestyle.
For members looking to pay for power as they use it, Advance Pay puts you in charge of your electric bill. Advance Pay gives you the power to purchase electricity when you want, weekly or biweekly, in the amounts you choose rather than one monthly payment, allowing you to monitor and control your electric usage daily, weekly, monthly with a select payment plan that works for you and your budget.
How does Advance Pay work?
When you sign up for Advance Pay, you deposit money into your account, similar to a prepaid cellular phone, and as you use electricity, the cost is deducted on a daily basis. You will have a number of ways to access and monitor your account at any time. This enables you to chart your own usage so you can better understand how you are using electricity. This is a helpful way to make your money go further. In fact, monitoring power usage typically reduces consumption on an average of 10 percent. And, there is no security deposit, late charge, disconnect or reconnect fee with Advance Pay.
When you set up your Advance Pay account, you will choose the balance at which you will begin to receive low-balance notifications via a method you choose:
- text message
- automated calling service
This will give you time to purchase more power before the meter stops.
Alerts and Reminders
Members who enroll in York Electric Cooperative’s Advance Pay Program will be automatically signed up to receive text messaging alerts and reminders for the following:
- Returned Check Alert
Alert the member when a check is returned/rejected.
- Service Disconnection
Alert the member when the service has been disconnected.
- Low Balance Threshold
Alert the member when the PPM Balance reaches $20.00.
- Balance and Usage
Alert the member daily with the PPM Balance and usage.
- Pending Disconnect or Auto Disconnect Alert
Alert the member when the service is to be disconnected.
Additional alerts and reminders are available for members through YEC’s Member Services Portal. Members can choose to receive notifications by text message or email. Notifications include:
- Account Profile Change
Alert the member when his/her profile is changed.
- Payment Confirmation
Confirm payments on the account.
- Service Connected
Alert the member when the service has been connected.
- Service Reconnected
Alert the member when the service has been reconnected.
- High Usage Alert
Alert the member when his/her PPM usage reaches a specific number designated by the member.
- Low Usage Alert
Alert the member when the PPM usage is below a specific number designated by the member.
Advance Pay also helps you help the environment by ending paper billings and costs associated with mailing.
If funds in your account run out, your meter will stop, the power will be automatically disconnected, and you will be notified. However, once your outstanding balance and the minimum payment are made, even on weekends and holidays, your service will be reconnected in minutes.
If you are already a YEC member currently on a regular residential rate, you can switch to an Advance Pay account. Any existing security deposit will be credited to your account balance. If you decide that Advance Pay is not for you, we’ll switch you back to a traditional account with an applicable security deposit.
Advance Pay teaches the value of electricity and what uses energy in your home. It also provides absolute control over how much you pay and helps you reduce your energy use. However, participation in Advance Pay is limited to qualified accounts, and the rate is slightly higher than YEC’s traditional rate.
You may make payments, check your account balance, sign up for alerts and reminders, and monitor your energy use through the Member Services Portal.
Advance Pay FAQ
Advance Pay is a pre-pay plan that lets you pay when you want, in the amounts you want. Instead of receiving a paper bill each month, energy use is calculated daily. Advance Pay members never pay a late charge, disconnect fees or reconnect fees.
Would it be easier for you to make weekly or biweekly payments rather than one large payment each month? If so, Advance Pay might be for you! Members interested in monitoring and lowering electricity use could beneﬁt, too.
You can set up notiﬁcations by e-mail or text to notify you of a low balance, allowing time to buy power. If you do not purchase more, the meter will stop until funds are applied to your account.
Making a payment is easy, even on weekends and holidays! Once payment is received, your power will reconnect almost immediately.